Plans and Billing
Plans and Pricing
Each month, on the anniversary of your start date, your credit card will be charged automatically.
We have three plans, Start, Grow and Scale.
| Start | Grow | Scale | |
| Best for | New sellers or Low order volumes | Moderate order volume or Lower order values | High volumes |
Start Plan
- Best value if you are just starting out or if you have low order volumes
- Costs $1 per order processed by IDA Connect (plus GST)
- No connection fees
- No other ongoing fees
- Billed per month based on the number of orders processed in the previous month
- The sync processes run every 60 mins
- Completely risk-free; if you sell nothing, you pay nothing!
Grow Plan
- Best value for moderate order volumes or lower order values
- Costs 1% of total order value processed by IDA Connect
- Billed per month with a minimum of $79 (plus GST)
- Sync runs every 30 mins
- No lock-in contract, leave any time.
Scale Plan
- Best value for high volumes
- Connect multiple brands and Shopify stores
- Costs 1% of total order value processed by IDA Connect per month
- Billed per month with a minimum of $199 (plus GST)
- Sync runs every 5 mins
- No lock-in contract, leave any time.
When you start a free trial, you will begin on the Scale Plan for the trial period.
You can change plans at any time; just go to the billing section in your IDA Connect dashboard.
Check out the Accounts and Billing section of this guide for more information.
How Will I Be Charged?
At the end of your trial period, you will be prompted to choose a plan and add your credit card. We will start counting your orders for billing purposes. This is your start date.
Each month, on the anniversary of your start date, your credit card will be charged automatically.
IDA Connect uses Stripe, the world’s largest and most trusted secure payment processor, for credit card processing. Stripe stores your card details securely on behalf of IDA Connect. IDA Connect does not have access to your credit card details
Will I Get an Invoice/Receipt?
Each month, on the anniversary of your start date, your credit card will be charged automatically.
The account owner receives an email with a link to the invoice/receipt each month. Other email addresses can be added for receipt of invoices.
You can also find your invoices inside the billing page on the app dashboard.
How Do I Change My Plan?
When you start a free trial, you will begin on the Scale Plan for the trial period.
You can change plans at any time; just go to the billing section in your IDA Connect dashboard.